Emergency Health Information Management & Risk Assessment Manager, P5

World Health Organization Brazzaville, Congo; Republic of

About the World Health Organization (WHO)

WHO is building a better, healthier future for people all over the world.
Working with 194 Member States, across six regions, and from more than 150 offices, WHO staff are united in a shared commitment to achieve better health for everyone, everywhere.
WHO strives to combat diseases – communicable diseases like influenza and HIV, and noncommunicable diseases like cancer and heart disease.
WHO helps mothers and children survive and thrive so they can look forward to a healthy old age. They ensure the safety of the air people breathe, the food they eat, the water they drink – and the medicines and vaccines they need.
Their goal is to ensure that a billion more people have universal health coverage, to protect a billion more people from health emergencies, and provide a further billion people with better health and well-being.
You can find further details on their website https://www.who.int/

Emergency Health Information Management & Risk Assessment Manager Role Profile

The EPR Health Emergency Information & Risk Assessment (HIR) Manager is responsible for providing timely and authoritative situation analysis, risk assessment and response monitoring available for all major health threats, events, and emergencies. This includes detecting, verifying, and assessing the risk of potential and ongoing health emergencies; establishing data collection mechanisms and monitoring ongoing health emergency operations; and providing data management, analytics, and reporting platform to produce and disseminate timely emergency health information products. With demonstrated leadership, the HIR unit is recognized as the lead Organization and source of innovation and effective hub of the global community in outbreaks and emergencies health information management. The incumbent undertakes coordinated, transparent and collaborative development, design and implementation of health information management approaches for WHO to engage as a trusted partner in outbreaks and health emergencies, providing unique and valued capacities.
The mission of WHO's Emergency Preparedness and Response (EPR) Cluster is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.
The incumbent will report to the Regional Emergency Director (RED), with second level supervision by the Regional Director. Guidelines and key documents available include the WHO General Programme of Work, the Programme Budget of the organization, World Health Assembly resolutions, Regional Committee resolutions, WHO's Programme Budget, WHO Financial Rules & Regulations, Accounting Instructions, WHO Manual, Information Circulars, the WHO Emergency Response Framework (ERF), Standard Operating Procedures (SOPs) for WHO's work in emergencies, established financial procedures, practices and standards and guidelines and decisions of the IASC principles. The incumbent is expected to exercise full judgement in adapting or modifying relevant WHO guidelines pertaining to health emergency information & risk assessment and to lead the development of new guidelines to meet particular requirements or changing circumstances. Assignments will be generated by the incumbent, with guidance on policy aspects and strategic direction provided by the RED.

The incumbent will be expected to provide strong leadership and to collaborate with HQ, Regional and Country Office counterparts in the development and application of global, regional and country level policies and positions pertaining to health emergency information & risk assessment. The incumbent must have the capacity to work independently and will have scope to exercise considerable individual professional judgment. The incumbent will have direct contact with WHO DPMs, WHO Representatives, Regional Advisers, HQ and RO Directors and senior-level technical staff to coordinate and manage relevant activities; Health Cluster partners and other Cluster leads and Coordinators, senior staff of donor agencies; other policy staff and technical staff in partner agencies (both within and outside the UN system), and senior staff of Ministries of Health and related Ministries involved in emergency risk management and response.

Duties and Responsibilities 

Under the direct supervision of the Regional Emergency Director (RED) in AFRO, the incumbent is responsible for, but not necessarily limited to, the following assigned duties:
  1. Lead and direct the Health Emergency Information & Risk Assessment Unit by ensuring regional coordination and oversight of the unit's work programme, promoting an environment of professional inquisitiveness, anticipating new challenges, seeking solutions, and evaluating their effectiveness, demonstrating to stakeholders and collaborators a commitment to excellence.
  2. Oversee the effective functioning of WHO and inter-agency data and information networks for tracking, analyzing and reporting on all health hazards associated with outbreaks and emergencies, across the risk management cycle. In addition, oversee the process of updating, storing, and securing data. The incumbent must be aware of and follow WHO's mandate regarding data and take appropriate measures to ensure that such data is available only to specific individuals.
  3. Direct and implement the information network, providing leadership in strategic planning, execution and coordination. Direct and implement protocols for data gathering and analysis ensuring the provision of evidence for the impact of interventions during outbreaks and emergencies.
  4. Oversee the investigation of the origins of outbreaks and emergencies with a view to their future prevention and for risk assessment. Assess resources needed to contain and resolve outbreaks and emergencies.
  5. Establish international standards and consensus for data collection and data sharing, including surveillance methods, monitoring and evaluation techniques, and mechanisms for the dissemination and communication of information.
  6. Ensure that performance standards described in the WHO Emergency Response Framework are respected with regards to the critical function of health information in emergency response.
  7. Direct training courses and capacity-building exercises for data collection and analysis and the communication of quantitative information. Provide expert advice on methods for the collection and analysis of data and information throughout the organization and beyond.
  8. In collaboration with the WHO IT department, link databases and information networks throughout the WHO system and beyond (including the Humanitarian Data Exchange), by adopting and adapting contemporary information technology platforms.
  9. Represent WHO on all aspects of data and information for outbreaks and emergencies and, as required.
  10. Review the risk assessment whenever there are any significant changes such as new work equipment, work activities or workers.
  11. May act as Regional Emergency Director in absence of the incumbent.
  12. Perform other duties requested by supervisors.

Required Competencies 

  • Data visualization capacity.
  • Ability to analyze and manage qualitative information, and familiarity with social media analytics tools.
  • Ability to create a motivating work environment.
  • Demonstrated leadership and managerial skills in international and multi-cultural settings combined with proven ability to successfully coordinate, manage and lead projects, and build partnerships with multiple partners in the context of health emergencies.
  • Sound strategic and tactical thinking with ability to formulate clear comprehensive policies, strategies and plans.
  • Excellent interpersonal with proven ability to communicate in a clear and effective way, with tact, diplomacy and courtesy.
  • Specialized training in field epidemiology.
  • Specialized training in emergency/humanitarian response.
  • Training in leadership or management.
  • Creating an empowering and motivating environment

Qualifications and Experience

  • Master's degree in epidemiology, biostatistics, or health information management or in a related field from a recognized institution.
  • Fluency in either English or French and a working knowledge of the other is essential.
  • Intermediate knowledge of Portuguese is desirable.
  • At least 10 years of proven experience in information management in the context of international public health programmes, including at least 5 years of experience in providing authoritative advice and guidance to expert groups and senior officials, and at least 5 years of management experience in recognized senior leadership positions with direct responsibility for managing both human and financial resources. Proven experience in policy and strategy formulation.
  • Demonstrated experience in coordinating large scale projects with high political impact in developing countries.
  • Proven experience in information management for acute and protracted public health emergency response efforts, including infectious disease outbreaks.
  • Public health informatics experience including fellowship
  • Design and implementation of Geographic Information Project.
  • Relevant work experience in WHO or UN agencies or international NGOs;
  • Experience working in relevant non-governmental or humanitarian organizations.
  • Field experience in public health programmes or emergency response programmes in developing countries.

Terms of Appointment

This is a full-time position with a fixed term contract. Salary is competitive and commensurate with qualifications and experience to a P5 UN Level. A staff pension fund, staff health insurance, accident and illness insurance, voluntary group life insurance are included in the benefits package.
Location: Brazzaville, Republic of Congo
How to Apply
If you wish to be considered for this position, please complete the Application Form below on or before 6 July 2021. In addition, we encourage you to please attach a copy of the most recent English version of your CV.

All information will be treated in the strictest confidence as we pride ourselves on our professional service.
If you have an initial query rather than an application, kindly email us at [email protected]

SRI Executive is exclusively retained by World Health Organization to undertake this assignment.

Application form