Development Bank of Latin America and the Caribbean

Director of Digital Transformation and Citizen Services

Caribbean Region or Panama

About Development Bank of Latin America and the Caribbean

We are a multilateral financial institution that supports the sustainable development of its shareholder countries and the integration of Latin America and the Caribbean (LAC). We serve both the public and private sectors, offering a wide range of financial products and services, as well as knowledge generation and dissemination, integrating social and environmental criteria.

 

Our values

Cultural values ​​and statements are the principles that connect our minds and hearts, reflecting our unique identity as a development bank of Latin America and the Caribbean:

  • Commitment: We work with mystique and social sensitivity, inspired by the well-being of the region.
  • Reliability: We act with solid ethical principles and high standards of integrity to guarantee institutional sustainability.
  • Quality: We serve our clients with excellence, agility and efficiency, supported by our experience and specialized technical knowledge.
  • Growth: We approach our expansion by understanding our environment, fostering continuous learning and driving innovation.

 

For more information, visit https://www.caf.com/.

Role purpose

With a clear mission to be the Green Bank and the Main Partner for Recovery, Sustainable Development, and Integration in LAC, the Infrastructure for Development Management is looking for a Director of Digital Transformation and Citizen Services, a position to be based in our offices in the Caribbean Region or Panama.

 

The main challenge of this role is to lead the digital agenda in Latin America and the Caribbean, promoting the integration of technological solutions into institutional operations to drive sustainable development, productivity, and social inclusion. This involves coordinating technical, financial, and institutional efforts in key areas such as connectivity, digital government, public services, technological infrastructure, and productive sectors, fostering innovation and data governance to contribute to the equitable expansion of the regional digital ecosystem.

 

Major Duties and Responsibilities

  • Offer specialized technical guidance and facilitate coordination among teams leading the origination, formulation, and evaluation of investment projects and technical cooperation initiatives focused on connectivity, digital infrastructure, state digitalization, the digital economy, and regional integration, helping ensure technical soundness and alignment across the project cycle.
  • Lead the execution of the regional digital transformation strategy, ensuring alignment with CAF’s priorities and regional agendas.
  • Align CAF’s digital transformation vision across the Bank’s various departments, ensuring strategic synergy and added value in projects.
  • Position CAF as a regional reference in digital transformation through strategic partnerships with governments, the private sector, civil society, and international organizations, facilitating the mobilization of concessional resources to the region.
  • Promote the generation and dissemination of applied and actionable knowledge in digital transformation to support project structuring, policy design, and the identification of new business opportunities.

 

Profile

Experience

  • Minimum of eighteen (18) years of professional experience in economic development and public policy, related to productive and social infrastructure services (transportation, telecommunications, energy, water, education, and health).

 

Education

  • A university degree in Economics, Social Sciences, Public Policy, Engineering, Technology, or related fields, with postgraduate studies (Master’s or PhD) in areas related to development, public policy, technological innovation, digital economy, or digital transformation.

 

Languages

  • Advanced Spanish
  • Advanced English
  • Portuguese is desirable

 

Key skills and technical knowledge

  • Expertise in designing and implementing digital transformation projects in countries across the region.
  • In-depth knowledge of the investment project cycle in multilateral banking.
  • Experience in development financing processes, technical cooperation, and mobilization of external resources.
  • General knowledge of public policy.

 

Terms of Appointment

  • Contract type: Permanent (Staff)
  • Work modality: Hybrid (3 days in office, 2 days remote)

 

Benefits include:

  • Leave and vacation
  • Health insurance
  • Wellness programs
  • Professional development
  • Competitive compensation

 

Role Location

Caribbean Region or Panama

 

How to Apply

To apply for this position, please ensure you complete the Application Form provided below by 05 February 2026 (23:59 hrs, GMT -5). It is essential that you submit your CV in English, specifically in Microsoft Word format (.doc/.docx), not exceeding 10MB.

 

Applications in other languages or formats will not be considered.

 

Rest assured, all information will be handled with the utmost confidentiality.

 

SRI Executive is exclusively retained by the Development Bank of Latin America and the Caribbean (CAF) to undertake this assignment.

Application form

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