Director, Performance, Evidence & Insights

, - None Specified -
About Living Goods
Living Goods is a leading community health non-profit organization headquartered in Nairobi, Kenya and Kampala, Uganda, with smaller offices in Washington, D.C., and San Francisco. We support networks of trusted community health workers (CHWs) to transform health outcomes for women and children and work to advance system change by partnering with governments to sustainably lead. We focus on ensuring CHWs are treated as essential health workers who are digitized, equipped, supervised, and compensated—so they can make the greatest impact—and on harnessing community-level data to transform health systems. We seek to treat some of the deadliest but most easily preventable childhood diseases, reach women of reproductive age with pregnancy support and family planning, and ensure that every child is fully vaccinated.

Living Goods’ work has been validated by best in-class researchers and endorsed by top industry leaders. A 2014 randomized controlled trial in Uganda showed that Living Goods-supported CHWs reduced under-5 mortality by 27%. Over the past five years, we have won a Skoll Award, received landmark growth funding from the prestigious Audacious Project, and, most recently, became the 2021 third-place winner of the Trinity Challenge. GiveWell and The Life You Can Save have respectively named Living Goods a standout and recommended charity, and we possess top ratings from Charity Navigator and Impact Matters.

Role Purpose

The position is responsible for leading monitoring, evaluation, research, and learning across the organization to ensure Living Goods and its partners deepen impact, continuously learn, and improve, and builds strong evidence of strengthened community health systems, high-impact community health practices, and ultimately improved RMNCH outcomes.

Duties and Responsibilities

  • Develop and oversee delivery of Living Goods learning agenda against LG´s theory of change and to constantly drive greater impact.
  • Build research approaches and partnerships that monitor and measure program impact in line with LG´s theory of change.
  • Lead the development of the M&E framework of the organization including the design of relevant KPIs to support the organization strategic plan and theory of change.
  • Develop and manage the MERL budget.
Monitoring, Evaluation & Learning
  • Drive the development of a cohesive reporting mechanism across the organization as well as performance management dashboards.
  • Ensure the integration of M&E activities into all programs and projects.
  • Oversee data quality across the organization and ensure robust frameworks and approaches are used across partner delivery and modalities as well.
  • Drive the development of efficient program review mechanisms and feedback loops with the program and program delivery teams to encourage an adaptive, learning approach.
  • Disseminate relevant learnings and insights to internal and external audiences to support impact, learning, and advocacy goals.
  • Drive high-quality deep-dive analytics that strengthens program impact and design as well as generates additional evidence for program improvement and advocacy.
  • Transform the use of data and analytics across Living Goods into a strategic capability and enabler of improved service delivery and cost-efficiency.
Research, Insights, and Evidence
  • Technical lead and expert in research particularly implementation science.
  • Oversees the design of high-quality evidence-informed research that will provide evidence, inform program design, and influence the wider field.
  • Identify, cultivate, and manage partnerships with global research and analytic partners.
People Management
  • Recruit and manage the Performance, Evidence, and Insight team including staff and consultants and ensure strong coordination of different technical workstreams.
  • Set up effective shared services (structure and ways of working) to provide high-quality cross-functional and cross geography support.
  • Bring out the best in people and build a culture of high performance and engagement in line with the organization’s values.
BD & Advocacy
  • Create, publish, and disseminate LG research, policy, and analytic products to drive the organization’s role as a thought leader in the global health community and with relevant external stakeholders.
  • Is the MERL technical lead and provides thought leadership to facilitate the development of high-quality proposals.
  • Drive the development of high-quality program reports and analytics to support grant reporting and communication efforts.


Education, Qualifications & Experience

  • University degree in International Development, Economics, Evaluation, Data Science, Social Science, Social Innovation, or other relevant fields.
Skills and Competencies
  • 13 to 15 years’ experience with a minimum 8 years of evaluation management experience including managing evaluation teams, specialists, and partnerships, and reporting to senior management and Boards.
  • Good Interpersonal skills, Communication and Collaboration, People management, Data analysis, and management using statistical packages including SPSS, Stata, R-Studio, and My SQL.
  • Strong knowledge of planning and implementing program monitoring and evaluation methodologies and frameworks.
  • Strong knowledge of program design and implementation, including results-based management, use of log frames, and key performance indicators.
  • Demonstrated ability to communicate and engage effectively with a range of stakeholders including senior managers, Boards, team members, private and public sector partners, and young evaluators.
  • Excellent research, analytical, and writing skills.
  • Membership in professional evaluation associations, notably in emerging African and Indigenous Evaluation networks; and/or a professional certificate in evaluation is highly desired.
  • Flexible, adaptable, and able to execute a range of job duties and changing priorities.

Terms of Appointment

This is a fulltime position for which the successful candidate will be contracted on a two-year basis. This is an opportunity to be your best while making lives better for those in need.

Role Location

Flexible; preferably based in East Africa, or elsewhere on the continent (SSA)

How to Apply

If you wish to be considered for this position, please complete the Application Form below on or before 10 February 2022. In addition, we encourage you to please attach a copy of your most recent English version of your CV.

All information will be treated in the strictest confidence as we pride ourselves on our professional service. If you have an initial query rather than an application, kindly email us at [email protected].

SRI Executive is exclusively retained by Living Goods to undertake this assignment.

Application form

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