Head of Information & Reporting Division (Corporate Applications)

boulevard Konrad Adenauer, Luxembourg

About the European Investment Bank

The European Investment Bank (EIB) is the financing institution of the European Union. Created by the Treaty of Rome, its shareholders are the Member States of the European Union, and its Board of Governors is composed of the Finance Ministers of these States. The EIB enjoys its own legal personality and financial autonomy within the Community system.

The mission of the EIB is to contribute, by financing sound investment, to the policy objectives of the European Union, as laid down in its statutes and in decisions of the European Council.

The EIB contributes towards the integration, balanced development and economic and social cohesion of the Members of the European Union. To this end, it raises on the markets substantial volumes of funds that directs on the most favourable terms towards financing capital projects according with the objectives of the Union. Outside the Union the EIB implements the financial components of agreements concluded under European development aid and cooperation policies.

The European Investment Bank targets four priority areas in support of growth and job creation: innovation and skills, SMEs, climate action and strategic infrastructure across the EU.

To ensure maximum impact, the EIB lends to sound projects, combining EU funds with its loans and advising on technical and financial aspects.

The EIB is supporting Europe’s economic recovery by implementing the European Fund for Strategic Investments (EFSI). By the end of 2016, the EIB Group had committed EUR 30.2bn under EFSI, mobilising total investment of EUR 163.9bn, or 52% of the target of EUR 315bn over three years.

The EIB’s activities around the world reflect EU external priorities. The EIB is active mainly in the pre-accession countries and eastern and southern neighbours. The EIB also operates in African, Caribbean and Pacific countries, Asia and Latin America; supporting local private sector development, social and economic infrastructure and climate action projects.

You can find more details on their website, www.eib.org.

Head of Information and Reporting Division, Corporate Applications Role Profile

The role of Head of Information and Reporting Division, Corporate Applications is critical for the success of European Investment Bank. The Head of Information and Reporting Division, Corporate Applications will report to the Head of Transversal Services Department. Internally, he/she will work in close cooperation with Business users involved in IT projects and activities, Heads of Divisions within IT, Directors and Senior Management. Externally, he/she will actively collaborate with external suppliers of banking packages and specific experts for the support of the technologies and project(s) in question.

The Head of Information and Reporting Division, Corporate Applications achieves the vision of European Investment Bank by specifically:

  • Developing and managing strategies

  • Promoting an effective partnership with business users

  • Ensuring the management of projects, maintenance and production services under the Information & Reporting Division’s responsibility and in-line with the EIB IT policies in order to deliver products and services in an efficient and timely manner

Duties and Responsibilities

The Head of Information and Reporting Division, Corporate Applications will have the following key responsibilities:

  • Design, develop and communicate strategies and policies to ensure that the systems are in line with business requirements while remaining cost effective for the Bank and in line with best market practice
  • Establish work programmes in line with the agreed strategies, and manage related budgets, resources and service levels in a proactive manner
  • Ensure that staff within the Division have the right competencies, objectives, skills and motivation in order to realise the formulated IT strategies, in particular with regards to business analysis and project management as well as more general technical skills
  • Provide leadership and guidance on complex issues to Division staff members; ensure that business issues are addressed, and decisions are taken in a timely manner
  • Manage relationships within the Division, as well as representatives of the Directorates and external providers to build team spirit with those involved in key IT projects and ensure that appropriate IT-business relationships are built and maintained
  • Digital Solutions: Drive the collaborative technologies programme across the Bank, including digital transformation and process optimisation

Required Competencies

  1. Achievement Drive: Continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-term goals

  2. Change Orientation: Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes

  3. Collaboration: Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and understanding of others and their individual perspectives and concerns

  4. Organisational Commitment: Willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her/his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules.

  5. Developing Others: Builds the long-term capability of others by guiding and developing them to make the most of their competence and potential, based on an accurate understanding of their true strengths and development needs.

  6. Strategic Thinking: Thinks about the long-term organisation strategy and how to align to and implement it; comes up with useful new strategic insights.

  7. Team Leadership: Builds a high performing team, ensuring it is focused, motivated and inspired to achieve organisational objectives, encouraging performance excellence and addressing underperformance when required.

Qualifications and experience


  • The ideal candidate will hold a full University degree, preferably in computer science;
  • A degree or certificate in banking or finance would be an advantage;
  • Project Management Certification, either Prince2 or PMP/PMI would be an advantage

Relevant Experience

  • 10 years of experience in the management of projects and/or support of production applications/services, in large corporations with a focus on the areas covered by the Division
  • 5 years’ experience in managing teams of at least 15 staff members
  • Experience in the management of a significant (minimum of 2000 man days) package implementation or upgrade project
  • 5 years’ experience with ERP Solutions (Oracle Peoplesoft and/or SAP) and with Ticketing/Workflow systems (BMC)

Key technical/professional knowledge and skills

  • Excellent people, team, project, budget and contract management skills
  • Very good knowledge of ERP, Portal and Collaboration functionalities and technologies
  • Good knowledge of package customisation, interfacing techniques and database technologies
  • Good knowledge of overall IT architectural design
  • Good knowledge of IT services and best practices
  • Excellent verbal and written English and/or French language skills and a good command of the other

Terms of Appointment

This is a full-time position at grade 7 with the successful candidate being contracted on a four-year basis. The EIB offers fixed-term contracts of up to a maximum of 6 years, according to business needs, with a possibility to convert to a permanent contract, subject to organizational requirements and individual performance.


If you wish to be considered for this position, please forward a copy of your CV in Microsoft Word format, along with any relevant documentation to [email protected] on or before April 24, 2019. All information will be treated in the strictest confidence as we pride ourselves on our professional service. We will revert to you as soon as feasible when we have reviewed your application.

Application form